When a sewer backup or other problem occurs, in many cases it is not obvious whether the problem is in the sewer lateral or the public main. District staff will come out to inspect the public sewer main free of charge. If a problem is found in the public main, it will be corrected as soon as possible. If no problem is found in the public main, the property owner will be informed that the problem is probably in the sewer lateral. When there is a problem in the sewer lateral, the property owner is responsible for repairing the problem.
If the problem is found to be the sewer lateral, the customer will be advised to have the problem taken care of as soon as possible by a licensed plumber. The District also assists in identifying lateral problems through the use of a lateral TV camera at no charge. Customers should contact the District Office for details.
For Sewer Overflows
or Other Emergencies
Contact the District immediately at (510) 799-2970, 24 hours a day.
After hours, our answering service will contact on-call personnel.